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Frequently Asked Questions

Everything you need to know about Contextli. Can't find your answer? Contact us.

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Getting Started

How long does it take to set up Contextli?

About 5 minutes for basic setup, 15 minutes to be fully productive.

  1. Download and install (1 minute)
  2. Grant microphone permissions (30 seconds)
  3. Set your preferred hotkey (30 seconds)
  4. Try the built-in Email or Slack context (2 minutes)

You can create custom contexts later, but the defaults get you productive immediately.

Do I need any technical skills to use Contextli?

No technical skills required for basic use.

Download, install, and start using the built-in contexts immediately. The app is designed for professionals who want productivity gains, not a technical project.

For advanced users: Offline mode requires some setup, but it's optional. Cloud and BYOK modes work without any technical configuration.

What if I'm not comfortable speaking out loud at work?

You'd be surprised-most people adapt quickly.

A few options:

  • Use a good microphone close to your mouth-you can speak quietly
  • Step away briefly for longer dictation
  • Use in private spaces (home office, car, private office)
  • Start with shorter inputs-even 10-second dictations save significant time

Many users report that colleagues barely notice. And for remote workers or those with private offices, it's a non-issue.

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Privacy & Security

Does my audio leave my device?

It depends on which mode you choose:

  • Offline transcription:No. Audio is processed entirely on your device. Zero network traffic.
  • BYOK Mode:Audio goes directly to your chosen provider (Deepgram, OpenAI, etc.) via their encrypted API. It never touches Contextli servers.
  • Cloud Mode:Audio is processed by our secure backend and immediately deleted after transcription.

Do you train AI models on my data?

No. Never. We're a tool company, not a data company. We don't use your recordings, transcripts, or any other content to train models. Your intellectual property remains yours.

Where are my transcripts stored?

All transcripts are stored locally on your computer in the app's data folder. You have full control - view them, export them, or delete them anytime. We never upload or backup your transcripts to our servers.

Is Contextli suitable for sensitive work (legal, medical, NDA)?

Yes. With complete offline mode, you have a completely air-gapped pipeline. No audio or text ever leaves your machine. Many users in legal and healthcare rely on this for compliance.

Can my IT department approve Contextli for enterprise use?

Yes, and here's what they'll want to know:

  • Local mode: Zero data transmission. All processing on-device.
  • BYOK mode: Data flows to your organization's own API accounts.
  • Cloud mode: Data processed by Deepgram (enterprise-grade, SOC 2 compliant).

We can provide security documentation, data flow diagrams, and compliance information. Contact [email protected] for IT/security reviews.

Is Contextli HIPAA compliant?

Local mode enables HIPAA-compliant use.

With complete offline mode, no patient data is transmitted. This is the safest approach for healthcare.

We are not a covered entity and don't offer a BAA, but the local mode architecture means no PHI ever reaches our systems. Consult your compliance officer for your specific use case.

What happens to my data if I stop using Contextli?

Your data stays on your device. We have nothing to delete.

Transcripts are stored locally on your computer. If you uninstall Contextli, you can delete the local data folder.

We don't store your transcripts, audio, or content. There's nothing on our servers to delete-because we never had it.

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Technical

What is offline AI processing?

Offline AI processing allows you to run AI models directly on your computer without any internet connection. Contextli integrates with open-source tools to enable our "Contexts" feature (rewriting transcripts for email, Slack, etc.) completely offline. This means you can use advanced AI models without any data leaving your device.

What are the hardware requirements?

For Cloud/BYOK modes: Any modern computer works fine. Minimal CPU/RAM usage.

For offline transcription:

  • Mac with Apple Silicon (M1/M2/M3/M4) - Excellent performance
  • Windows/Linux with NVIDIA GPU - Very good performance
  • CPU-only - Works, but slower on long recordings

For offline AI processing: 8GB+ RAM recommended. 16GB+ for larger models.

Which operating systems are supported?

macOS - Full support, optimized for Apple Silicon

Windows 10/11 - Full support including Auto-Paste

Linux - AppImage/Deb available (community-supported)

How does Auto-Paste work?

When enabled, Contextli automatically pastes the finished transcript into your active application after processing. On macOS, we use AppleScript to simulate Cmd+V. On Windows, we use PowerShell to simulate Ctrl+V. It works with virtually any text field.

Can I use my own API keys?

Yes. BYOK (Bring Your Own Key) mode supports: Deepgram for transcription, and OpenAI, Anthropic, or DeepSeek for AI processing. You pay the providers directly and often save money compared to subscription services.

Does Contextli work with bluetooth microphones/headsets?

Yes-any microphone your computer recognizes works with Contextli.

AirPods, Bluetooth headsets, USB microphones, built-in mics-all supported. Select your preferred input in Contextli settings.

Tip: Quality microphones closer to your mouth produce better transcription accuracy.

How much disk space does Contextli need?

The app itself: ~200MB

With offline transcription: +1-3GB (depending on model size)

With offline AI processing: +4-8GB (depending on model choice)

For cloud or BYOK mode, you only need the base app (~200MB).

Can I use Contextli in airplane mode?

Yes, with Local mode configured.

Complete offline mode works completely offline. No network connection required.

Set this up before your flight-the models need to be downloaded while online.

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Pricing & Billing

What's the difference between Lifetime License and Cloud Pro?

Lifetime License ($99 one-time):

  • Unlimited local transcription (no per-minute costs)
  • Use your own API keys (BYOK) - you pay providers directly
  • Offline AI processing for complete offline operation
  • Lifetime updates included

Cloud Pro ($19/month):

  • 10 hours of cloud transcription per month included
  • No API keys or setup required - just works
  • Access to premium voice models

Is the Lifetime License really lifetime?

Yes. One payment, yours forever. You'll receive all future updates at no additional cost. The only ongoing cost is if you choose to use cloud providers via BYOK (and you pay them directly, not us).

What if I use it fully offline?

With complete offline mode, there are zero ongoing costs. You paid once for the license, and everything runs on your hardware. No API fees, no per-minute charges, nothing.

Do you offer refunds?

Yes. If Contextli doesn't work for you, contact us within 14 days for a full refund. No questions asked.

What are "credits" and how do they work?

Credits are our unit for cloud processing.

When you use cloud transcription or cloud AI, it consumes credits:

  • ~1 credit per second of audio transcription
  • Credits vary by AI model and response length

Important: BYOK mode and Local mode use zero credits-they use your keys or local processing.

Can I use Contextli for free?

Yes-with limitations.

We offer a free tier for personal use with limited cloud credits. Enough to try the product and use it occasionally.

For daily professional use, the Lifetime or Monthly plan removes limits.

Do you offer team or enterprise pricing?

Yes-contact us for volume licensing.

We offer:

  • Team licenses (5+ users)
  • Enterprise deployment options
  • Custom terms for larger organizations

Email [email protected] for team pricing.

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Features

What are "Contexts"?

Contexts are the core feature that makes Contextli different. Instead of raw transcription, Contexts transform your speech for specific contexts. Email Context creates professional emails. Slack Context creates casual messages. Notes Context creates bullet points. You can create unlimited custom contexts for any use case.

Can I create my own contexts?

Absolutely. Custom contexts let you define exactly how your speech should be transformed. Examples: "Translate to Spanish", "Write code comments", "Format as meeting notes", "Create LinkedIn post". Each context can have its own global hotkey for instant access.

What's the floating widget?

A draggable, always-on-top microphone icon that lets you record from anywhere without switching apps. Click to start, see the waveform while recording, and click again to process. It stays out of your way until you need it.

Does it support real-time/streaming transcription?

Yes, via Deepgram's live WebSocket API (requires BYOK or Cloud Pro). You see words appear as you speak - "interim" results in gray, "final" results in black. Great for live captioning or real-time note-taking.

What's the difference between contexts and templates?

Templates require you to find them and fill in blanks. Contexts transform your speech automatically.

  • Templates: Search for template → Select → Fill in placeholders → Edit
  • Contexts: Press hotkey → Speak naturally → Formatted output appears

Contexts capture the "template" in how they transform your speech. You don't think about formatting-you just speak, and the output matches the context.

Can I share contexts with my team?

Yes-contexts can be exported and imported.

Create a context that works well for your team's use case, export it, and share. Team members import and use the same formatting rules.

This is useful for standardizing:

  • Email formats
  • Status report structures
  • Bug report formats
  • Customer communication style

How specific can contexts get?

As specific as you need.

Simple contexts might just say "format as professional email." Complex contexts can include:

  • Specific formatting rules
  • Tone and voice guidelines
  • Structural requirements
  • Examples of desired output
  • Context about your role or company

The more specific your context prompt, the more consistent your output.

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Use Cases

Can I use Contextli for coding?

For documentation about code-yes. For writing code-not really.

Contextli excels at:

  • PR descriptions and commit messages
  • Code review comments
  • Technical documentation
  • README files
  • Explaining code in plain language

It's not designed for dictating actual code syntax. For that, tools like Talon or GitHub Copilot are better suited.

Does Contextli work with [specific app]?

If you can type in it, Contextli works with it.

Contextli doesn't integrate with apps-it works at the system level. Press hotkey → speak → output appears at your cursor, wherever your cursor is.

This means it works with:

  • Gmail, Outlook, any email client
  • Slack, Teams, Discord
  • Jira, Asana, Linear, Trello
  • Notion, Google Docs, Word
  • Any text field in any app

No integrations to configure. No app-specific setup.

Can I use Contextli for languages other than English?

Yes, with considerations.

Transcription: Offline transcription supports 99+ languages. Cloud transcription supports 36 languages.

AI transformation: Works best with languages well-represented in AI training data. English, Spanish, French, German, and major languages work well. Less common languages may have variable quality.

Custom contexts: You can create contexts that output in specific languages or translate.

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How Contextli Compares

How is Contextli different from just using ChatGPT with voice?

Three main differences: workflow, formatting, and friction.

ChatGPT:

  1. Open browser tab (or app)
  2. Navigate to ChatGPT
  3. Type or speak your prompt
  4. Wait for response
  5. Copy the output
  6. Switch to destination app
  7. Paste
  8. Edit for context

Contextli:

  1. Press hotkey (from any app)
  2. Speak
  3. Output appears at cursor

Contextli is built for people who use AI dozens of times daily. The workflow is optimized for speed and minimal friction-not for exploration or complex conversations.

Why not use my phone's built-in dictation?

Phone dictation is transcription. Contextli is transformation.

Built-in dictation gives you exactly what you say-"ums," false starts, and all. You then spend time editing.

Contextli transforms your speech for the destination context. Same input, completely different output quality and format.

Plus, phone dictation doesn't have contexts, hotkey access, or work across all your apps.

Is this like Dragon NaturallySpeaking?

Similar category, different approach.

Dragon focuses on highly accurate transcription and voice control of your computer.

Contextli focuses on transforming speech for communication contexts-email, Slack, tickets, etc.

If you need to control your computer by voice (accessibility, RSI), Dragon or Talon may be better. If you need to write faster, Contextli is designed for that.

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Voice & AI Productivity

What is the best dictation software for professionals in 2025?

It depends on your needs, but Contextli is designed specifically for professional communication.

Most dictation tools focus on transcription-converting speech to text. Contextli focuses on transformation-converting speech to formatted, context-appropriate output.

For emails, Slack, Jira, and everyday professional communication, Contextli's contexts make it faster than alternatives that require post-transcription editing.

Is voice-to-text faster than typing?

Yes-about 3x faster for most people.

Average typing speed: 40-50 words per minute
Average speaking speed: 125-150 words per minute

But raw speed isn't the full picture. With transcription tools, you might speak fast but then spend time editing. With Contextli's transformation approach, the output is often ready to send with minimal editing-compounding the time savings.

Can AI really understand what I mean when I speak?

Modern AI is remarkably good at understanding intent, not just words.

When you speak casually, Contextli's AI understands you want a professional email or a casual Slack message-based on the context you set.

It handles:

  • Filler words ("um," "uh," "like")
  • Self-corrections ("no wait, I mean...")
  • Casual phrasing that needs professional tone
  • Structure and formatting appropriate to context

Try it yourself-the results often surprise people.

Still have questions?

We're here to help. Reach out anytime.